This term is your agreement when using the payment service on the websites: https://mekongexport.com of MEKONG EXPORT COMPANY. By checking the “Agree” box and clicking on the “Accept” bar, you agree to all the terms of the agreement on these websites.
1. COPYRIGHT OWNERSHIP:
All websites https://mekongexport.com are owned by MEKONG EXPORT COMPANY and are protected by copyright law. You may only use these websites for the purpose of viewing information and registering for online payment for individuals and may not use them for any other commercial purposes.
When taking content for reference, you must clearly state the source of the content from the MEKONG EXPORT COMPANY website. Do not use the logos, trademarks of MEKONG EXPORT COMPANY in any form without the written consent of MEKONG EXPORT COMPANY.
2. ABOUT CUSTOMER INFORMATION:
When registering for online payment, you will be required to provide some personal information and account information.
For personal information: This information is only to serve the need to confirm your tour purchase and will display the necessary content on the e-ticket. MEKONG EXPORT COMPANY will also use this contact information to send you events, promotional news and special offers if you agree. This information of yours will be kept confidential by MEKONG EXPORT COMPANY and will not be disclosed to third parties except with your consent or must be disclosed in compliance with the law.
3. ABOUT PAYMENT:
When ordering online, please provide complete information. Payment in cash at the company or online transfer via the company’s account number
Payment can be made before or after delivery according to the agreement of both parties.
4. ABOUT CANCELLATION OF ORDERS:
In case of cancellation by MEKONG EXPORT COMPANY:
If the Company does not deliver the goods, the Company must immediately notify the customer and refund the customer the full amount that the customer has ordered within 3 days or as agreed from the time of notification in cash or transfer.
In case of cancellation by the customer: Cancellation must be notified directly to MEKONG EXPORT COMPANY or by fax, email and must be confirmed by MEKONG EXPORT COMPANY. Cancellation by phone will not be accepted.
5. RESPONSIBILITIES OF MEKONG EXPORT COMPANY:
The Company is responsible for securing and securely storing your information with the utmost seriousness.
Resolve any questions, errors, or violations that you may have during the payment process if it is due to the Company’s fault.
Ensure the origin of the product, the production process, and the quality have been inspected for safety and have full licenses.
6. EXEMPTIONS FROM MEKONG EXPORT COMPANY:
The company is not responsible for all the information you provide because we cannot easily confirm exactly which customer registered the information.
The company is not responsible for your information being stolen if the theft is done from your computer due to computer virus infection or other reasons.
The company is not responsible for you if your computer system is damaged during payment or is interfered with in connection with the use of an external site.
The company is not responsible for the loss of your information data due to objective incidents such as: natural disasters, drought, fire, war, etc.
7. CUSTOMER RESPONSIBILITIES:
Pay in full and on time.
You are fully responsible for the personal information and credit card information that has been declared truthfully and accurately. If there are any errors, forgeries or disputes, the Company has the right to cancel the tour you purchased.
Within 30 days from the date of payment, the Company will not accept any complaints from the payment.
You do not use the content of the websites managed by MEKONG EXPORT COMPANY for commercial purposes without consent.
Help and support MEKONG EXPORT COMPANY in notifying MEKONG EXPORT COMPANY of other websites that use information from websites managed by MEKONG EXPORT COMPANY without consent or provide false information to create a bad reputation for the Company.
You must take your own precautions to ensure that whatever you select for use from the Company’s websites is free of viruses or any other external threats that may interfere with or damage the operations of your computer systems.